Shipping Policy

 

Shadow & Grace Shipping Policy

Orders are typically processed within 2–5 business days after purchase. Processing time may vary during product launches, holidays, or high-volume periods.

 

Once your order ships, you will receive a tracking number via email.

Estimated shipping times:

 

• United States: 3–7 business days

• International: 7–21 business days depending on location

 

Please note:

 

• Shipping times are estimates and may vary due to carrier delays.

• Shadow & Grace is not responsible for delays caused by the shipping carrier.

• Once an order has been shipped, we are not responsible for lost, stolen, or delayed packages.

 

If your package shows delivered but cannot be located, please contact the shipping carrier directly to file a claim.

Please double-check your shipping address before placing an order. Shadow & Grace is not responsible for packages shipped to an incorrect address provided by the customer.

For shipping questions please contact:

SHADOWANDGRACE1111@GMAIL.COM